India has completely adopted the FASTag system. Vehicle owners can now pay tolls without any issues at the toll booths. At times, you might experience problems with the existing FASTag provider, which can disrupt the travel plans. When the FASTag isn’t accepted at the toll booths, you must switch to a different provider. To understand how to port Fastag and how you can enjoy an issue-free travel and uninterrupted toll-paying experience, check out this post.
The FASTag Portability: A Brief Understanding
Right before you check out the process to port FASTag, you must gain some solid understanding of how exactly the FASTag portability will let you maintain the current FASTag. This can happen when you transfer to a different bank associate or provider.
This type of flexibility is highly essential. That way, it will make sure that all the toll payments are made properly and that no unwanted disturbance takes place during the payments because of regulatory or service problems against the existing FASTag provider.
FASTag Porting: How to Get it Done?
If you wish to transfer toll tag of your vehicle or conduct FASTag porting, you should check out the pointers listed below:
Pick a New FASTag Provider
You will find many FASTag providers like banks that offer FASTag services to their customers. Conduct proper research and consider several factorports, such as additional fees, ease of account management and customer service. After that, pick a FASTag provider based on your requirements.
Speak with the Customer Support of the New FASTag Provider
After you have found the new FASTag provider, contact its customer support team. The majority of the FASTag providers and banks have helplines solely for FASTag-related services. You can tell the customer team that you wish to port your current FASTag with them. They will then guide you to complete the porting work.
Submit all the Important Information
The new FASTag service provider will request that you provide certain information to complete the porting work. Make sure that you provide the number of the current FASTag number, the mobile number linked with the current FASTag, and other information that the new provider might want.
Finish the KYC and Various Other Formalities
Depending on the type of FASTag provider you opt for, you have to finish the KYC process and then upload/submit all the important documents. This particular step will make sure that the FASTag account follows all the regulatory needs.
Activate and Connect with the FASTag Account
When the porting request has been processed by the new FASTag provider and all the other formalities have been completed, the FASTag account will get linked and activated with the account from the new provider. They will notify you about the activation and porting. After that, you can start utilising the FASTag with the new provider without any delay.
If Required, Update the FASTag Information
As a vehicle owner, if you only use FASTag for certain services, such as fuel payments and parking, you should keep all the FASTag information well-updated with such services. That way, it will reflect the change in the providers.
Why Do Vehicle Owners Transfer the FASTag?
The toll transfer takes place when a person is purchasing a new vehicle or selling the old one. Furthermore, vehicle owners aim to transfer their FASTag because they find a new FASTag provider that offers an option or service which suits the owners needs better than the existing one, such as warranties and many other things.
Documents Needed to Complete the FASTag Transfer
To make sure the FASTag transfer is a success, you must submit some important documentation to the new FASTag provider. These are:
- Closure confirmation about the past FASTag account (Only when the new provider needs it).
- Submit the Registration Certificate of the vehicle.
- Filled and checked the application form for the new FASTag account.
- KYC documents, such as PAN Card, Passport, Driver’s License, etc for ID or address proof.
Before you submit these documents, make sure to double-check them for mistakes or errors so that the FASTag application is processed faster.
Crucial Considerations
When you have made the determination to migrate Fastag, it’s important to consider the following:
- Transfer of Balance: It’s vital to learn about the balance transfer process with both the new and current FASTag providers. This is particularly true when there is some balance left on the current FASTag account. Getting it transferred to the new account will be an ideal choice, as you can use it when passing through the toll booths.
- Interruption of Services: There might be a time when the FASTag services will start facing issues. These interruptions will happen during the porting process, and you will have to wait for the porting work to complete if you want to experience such issues during your travels.
- Associated Fees: Before opting for a new FASTag provider, make sure to check all the charges the provider might take for its porting services. Speak with the customer support of the new FASTag provider about such matters.
Tips to Follow for a Smooth FASTag Transfer
During the FASTag porting/transfer, it’s crucial to make sure the process goes smoothly without experiencing any issues. These tips will surely help:
- Choose a new FASTag provider that is reliable and trusted
- Speak to the providers and learn about the sorts of FASTag-related services they offer
- Plan out the FASTag transferring in advance to prevent problems during the toll payments
- Be sure to check the customer service of the new FASTag provider
- Make sure to keep a copy of all the transactions and communication records
Wrapping Up
The FASTag porting process might seem a bit challenging for many vehicle owners, but it needs to be done so that you don’t face problems at the toll booths. When transferring the toll tag to a new FASTag provider, be sure to check the reviews and do some research on them. Take a look at their customer support services, the type of offers they have in store and whether or not they charge any fee for their porting services. Remember, you must always choose a provider that will offer services that will match perfectly with your needs.
