There’s no one way on how to stop credit card fraud. Similarly, there are multiple efficient ways to deal with the aftermath. Knowing what you need to do will help you take quick action and keep your information secure. In this digital age, doing this promptly is a necessity.
From leveraging the issuer’s zero-liability policy to getting a replacement, there are several you need to do in case of credit card fraud. Find out more here.
Detailed Guide to Reporting Credit Card Fraud
Here is how you can deal with credit card fraud as soon as you see the signs.
Call Your Credit Card Customer Care
Contact your issuer and request the suspension of your card immediately after you suspect any unauthorised use. Clearly outline any unauthorised and fraudulent transactions on your card and communicate these details to the customer care department. This action should be prioritised before registering an official complaint or filing an FIR (First Information Report).
Credit card fraud is a growing concern, but there are effective way to protect yourself. First, monitor your account regularly. Check your statement for unauthorized transaction, and report suspicious
Get all the Details About the Fraud
Gather all relevant information and supporting documentation. This includes
- Bank statements for the past six months
- SMS messages
- Links you were requested to download
- Details of unauthorised transactions, such as date and amount
- Other valuable data related to valid transactions and claims
Capture screenshots of suspicious apps you downloaded and retain communication exchanges with potential impostors.
Register a Formal Complaint With the Cybercrime Cell
If you have been a victim of cybercrime, you can reach out to the national cybercrime hotline at 155260. To file an online fraud complaint, please visit https://cybercrime.gov.in/.
Contact credit reporting agencies and request that they place fraud alerts and a credit freeze on your accounts.
File an FIR at the Nearest Police Station
Visit the nearest police station and file a First Information Report (FIR). Doing this is essential and as per Section 154 of the Code of Criminal Procedure, every police officer is mandated to register and document the complaint, irrespective of the jurisdiction.
